Jilihot Casino Privacy Policy — Your Data, Our Responsibility

This privacy policy explains in detail how information is collected, used, and protected for users of the Jilihot Casino website and services. By opening an account or using our services, this privacy policy automatically applies to you.

We believe data protection is not a formality — it is our responsibility. Every piece of information you share with Jilihot Casino is used for a specific purpose and never misused.

This policy covers the following topics:

• What information we collect.
• Why this information is needed and how it is used.
• How secure your data is.
• What rights you have.

Jilihot Casino collects various types of information in order to provide its services. Details are outlined below:

We only collect information that is necessary to provide our services. We do not ask for excessive or irrelevant data.

Jilihot Casino uses your information for the following purposes:

• Account Management: To ensure secure login, password resets, and account protection.
• Payment Processing: To process deposits and withdrawals accurately.
• Identity Verification (KYC): To verify age and identity, and to prevent fraud and money laundering.
• Customer Support: To resolve your complaints or queries.
• Promotions & Bonuses: To send you relevant offers and promotions (you can opt out at any time).
• Security Monitoring: To detect and prevent suspicious activity.
• Service Improvement: To analyze and improve your gaming experience.

We never sell your information to third parties for advertising purposes. This is a firm policy we do not compromise on.

Jilihot Casino shares your information only in limited circumstances and strictly on a need-to-know basis:

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket — used solely to complete transactions.
• KYC Service Providers: Licensed identity verification providers — used solely during the verification process.
• Legal Authorities: When required by a court order or lawful directive from a government authority.
• Technology Partners: Server & security service providers — bound by strict confidentiality agreements.

Outside of the cases listed above, we do not share your information with anyone without your consent. All third-party partners are contractually required to uphold the same privacy standards.

How long your data is retained depends on the type of information and the purpose for which it was collected:

• Account Information: For as long as the account remains active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years — in compliance with financial regulations.
• Gaming History: 3 years after account closure.
• Customer Support Conversations: Up to 2 years.
• Cookie & Session Data: 30 days to 1 year.

After the specified retention period, data is securely deleted or anonymized. You may also request early deletion — however, full erasure may not always be possible where legal obligations apply.

Jilihot Casino uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.

Cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Marketing Cookies: To show relevant advertisements (you can opt out).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

As a user of Jilihot Casino, you have the following rights regarding your data:

To exercise any of these rights, email us at support@jilihotcasino.app. We will respond within 30 days.

Jilihot Casino uses multiple layers of security to protect your data:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive data (passwords, financial information) is stored in encrypted form in our database.
• Two-Factor Authentication (2FA): OTP system for added security during login.
• Firewall & DDoS Protection: Protecting our servers from cyberattacks.
• Regular Security Audits: Regular audits conducted by independent expert teams.
• Staff Training: All our staff are trained in data protection practices.

That said, no system on the internet can guarantee complete security. You also play a part — use a strong password and never share it with anyone.

Jilihot Casino strictly does not serve anyone under the age of 18. We take special measures to protect the data of minors:

• Age verification is mandatory at registration.
• Additional identity verification may be requested for accounts flagged as suspicious.
• Minor Detected If a minor is identified, the account will be immediately suspended and all associated data deleted.
• If a family member suspects their child has created an account, please notify us immediately.

Jilihot Casino may update this privacy policy as needed. When changes occur:

• The "Last Updated" date at the top of the page will be changed accordingly.
• For significant changes, a notice will be sent to your registered email.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Check this page regularly. If you have any questions about a change, feel free to contact us.

For any questions, complaints, or requests related to this privacy policy, please get in touch with us:

• Email: support@jilihotcasino.app
• Live Chat: Bottom-right corner of the website (active 24/7)
• Response Time: Typically within 24–48 hours

Requests to delete or export your data submitted by email will be processed within 30 days.